Manaar Pervaiz

Product Design Lead

I design scalable digital ecosystems — transforming fragmented, high-friction products into structured, high-performing platforms used by millions.

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About Me

I’m Manaar Pervaiz, a product designer based in Riyadh, focused on transforming fragmented digital ecosystems into scalable, high-performing platforms.

Over the past years, I’ve worked across banking, fintech, SaaS, and telecom — leading product redesigns used by millions of users, increasing conversion, simplifying high-friction journeys, and building systems that scale beyond individual features.

8+

Years of experience

6+

Industries worked in

30+

Projects delivered

Experience.

Experience

Lead Product Designer

Saudi Awwal Bank (HSBC Group)

Apr 2025 - Present

Riyadh, Saudi Arabia

Led the full revamp of SAB's mobile banking app — redesigning the Accounts, Cards, and Finance hubs — increasing daily active usage by 8.5%, accelerating journey completion by 27%, and lifting the App Store rating from 4.1 to 4.7 across 1.5M+ users.

Defined and delivered the end-to-end design strategy for card management (credit, debit, prepaid), streamlining high-friction activation and servicing flows and driving a 22% increase in cross-product engagement.

Product Design Manager

Saudi Awwal Bank (HSBC Group)

Apr 2025 - Present

Riyadh, Saudi Arabia

Led the full revamp of SAB's mobile banking app — redesigning the Accounts, Cards, and Finance hubs — increasing daily active usage by 8.5%, accelerating journey completion by 27%, and lifting the App Store rating from 4.1 to 4.7 across 1.5M+ users.

Defined and delivered the end-to-end design strategy for card management (credit, debit, prepaid), streamlining high-friction activation and servicing flows and driving a 22% increase in cross-product engagement.

Lead Product Designer

TestGorilla

Mar 2024 - Jan 2025

Amsterdam, Netherlands

Led the redesign of the candidate journey for skills-based assessments, resulting in a 30% decrease in usability issues and boosting the conversion rate from invitation to assessment start from 60% to 75.4%.

Directed a team of 7 in the development and implementation of candidate-side product features, from initial research through to functional workshops, design proposals, and experimentation, achieving a 91% completion rate for assessments started.

Lead Product Designer

Horizon

Aug 2022 - Feb 2024

Frankfurt, Germany

Designed and executed user research studies, and implemented user-centric product features and improvements resulting in a 37% increase in NPS.

Developed and implemented UX/UI design strategies that led to a 25% decrease in support tickets related to usability issues and a revenue of $250k in first year of launch.

Product Experience Designer

Design Agency

Sep 2021 - Feb 2023

Islamabad, Pakistan

Ran end-to-end usability research — recruiting and managing a diverse tester panel and conducting 300+ customer interviews and surveys — to surface key pain points, lifting average task completion by 30% and customer satisfaction by 17%.

Partnered with cross-functional teams to design and launch a new customer onboarding process that cut time-to-value by 50%, driving a measurable increase in new-customer retention.

Stack

Figma & FigJam

Design & Prototyping

Figma & FigJam

Design & Prototyping

ProtoPie

Prototyping

ProtoPie

Prototyping

Dovetail

Research & Insights

Dovetail

Research & Insights

Maze

Research & Insights

Maze

Research & Insights

Hotjar

Usability Testing

Hotjar

Usability Testing

Jira & Confluence

Product & Delivery

Jira & Confluence

Product & Delivery

Adobe Experience Manager (AEM)

Content & Personalization

Google Analytics

Analytics & Measurement

Mixpanel

Analytics & Measurement

Claude

AI & Emerging

Expertise

1.

Strategy & Leadership

UX/CX strategy

DesignOps

Design system governance

ROI-driven design

Roadmap prioritisation

Design leadership

2.

Systems & Architecture

Information architecture at scale

Product ecosystem mapping

Interaction design

Scalable, multi-platform architecture (web, iOS, Android)

Design-to-engineering handoff protocols

3.

Research & Validation

Generative & evaluative user research

Usability testing programmes

A/B & multivariate experimentation

Data-informed iteration & UX metrics

4.

Specialised

Financial services

Telecom services

Accessibility (WCAG compliance) & inclusive design

Personalisation for premium/VIP & segmented audiences

Multi-language UX (10+ languages) & localisation

Testimonials

Matthew Godfrey

TestGorilla

Director of Design & Research

"During her time at TestGorilla, Manaar demonstrated herself to be an exceptional designer, a highly collaborative team player, and a skilled strategic thinker. Although her tenure with us was brief, she made a significant impact through her contributions to our product goals and broader functional initiatives.
Manaar is a smart, tenacious, and impact-driven Product Designer who excels at identifying the balance between meeting user needs and delivering business results. She effectively maintains both a keen eye for detail and a big-picture view of the challenges at hand.
Manaar would be a fantastic addition to any design or UX team."

Lutz Nagy

Horizon

Founder & CTO

"I had the pleasure of collaborating with Manaar at Horizon, and I'm truly impressed by her innovative approach to product design. Manaar designed and executed user research studies, leading to a remarkable 37% increase in NPS through the implementation of user-centric features. Her ability to blend creativity with user-centric solutions resulted in a product that exceeded expectations.
Manaar also played a key role in developing and implementing UX/Ul design strategies, seamlessly integrating multiple new product features to enhance the overall user experience. Her dedication to pushing the boundaries of design was evident in every aspect of the product.
I highly recommend Manaar for her passion, skill, and commitment to driving tangible results in product design and development."

Gustavo Imhof

TestGorilla

Senior Product Manager

"Manaar was the design ying to my business yang when at TestGorilla.
Together we took our area to the next level, a difference so shocking and so unbelievable, it felt like a different business.
A lot of this was due to Manaar. On top of being an OUT STAN DING designer (she
is), she was most importantly a very strategic thinker, one who constantly challenged me and my priorities, and helped me reach the best decisions for our product with added confidence we were going in the right direction.
While we only worked together for less than a year, I have seen Manaar grow a tremendous much and, 1 can see her follow the playbook of startups and take a hockeystrick growth with her aspirations next. If you are looking for a product designer, you can't go wrong with Manaar. She's a star. Full Stop."

Carolina Ferrarello

Filmo

Founder

"It was absolutely a pleasure working with Manaar. She is knowledgeable and professional. She has helped improving the interface on my app Filmo. Her efforts included user interface and user experience designs as well as animations. It was very easy to communicate with her and she was also rather quick with her tasks."

Izzah Ikram Illahi

Jazz

Manager CX & Design

"Manaar is outstanding resource to the team. I have worked with her in B2B CX team at Jazz and her capabilities and professionalism has truly impressed me. Her knowledge in her domain and her passion to pursue UI/UX is exemplary. Manaar is a team player and all my interactions with her had been very smooth and informative. Together we have worked on a number of projects and was always amazed by the degree of professionalism and high degree of valuable insights provided by her. Her understanding of UI/UX has helped us in significant improvements in the product experience domain of Jazz B2B. I wish her all the best for her future endeavors and I am very sure as to how she will prove her mettle as she reflected during her stay at Jazz. Also, hoping to cross paths some day again with one commendable resource of our team."

Case Studies

Project Showcases